Terms and Conditions

New Zealand's leading adventure biking company since 1996

Serious Stuff Terms & Conditions

It’s all fun and games until someone sticks something in the spokes!

While we like to poke fun and have a good time, there is a serious side that needs to be addressed. This protects you and us, and makes sure everybody is reading from the same game sheet.

Have a good read of Natural High’s Terms and Conditions before you tick the box without thinking, and without knowing what you are getting yourself in for.

If you want to reduce the risk of having to pay for accidental damage to the bike or paying for its replacement if it gets stolen, then take out Natural High’s Optional Insurance. *the cost of optional insurance for our performance road bikes,  Rockhopper Expert and full suspension mountain bikes is different to the below chart. Please contact us for details.

Hire Length Cost of Optional Insurance 
1-3 days $8 per day
4-7 days $25 total
8-14 days $35 total
15-21 days $45 total
>22 days $50 total

You can read the terms and conditions of the Optional Insurance here:

Natural High Optional Insurance



Please note that there are different Terms and Conditions for tours and campervan hires, these can be read at the links below:

Review TOURS Terms and Conditions.

Review CAMPERVAN HIRE Terms and Conditions


If in doubt, just send us an email and ask for clarification.




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